You Run Your Business, We'll Run Your IT
Optimize your company’s technology spending, maximize its growth, and increase its competitiveness by leveraging Flux Labs managed IT services so you can concentrate on running your business.
24x7 Helpdesk Support
Remote Monitoring & Management
Next-Gen Antivirus Protection
Patch
Management
Vendor Management
Back-Up Management
Managed IT Services Panama City Florida
Managed IT Services for Every Size Business. Do You Have the Support You Need?
We fix it right the first time.
Quick Response and High First-Time Resolution
While our level of proactive services differentiates us from the competition, unforeseen issues can and do occur with any business. Through our real-time tracking of Service Level Agreement (SLA) metrics for continuous improvement and depth of resources of U.S. based staff with no outsourcing, we deliver unmatched response and resolution rates.
Flux Labs clients currently experience a 60-second wait time on calls and ticket submissions to our Help Desk and on average, 80% of our customers’ issues are resolved with their first engagement of our Help Desk Team. Our highly experienced, highly certified IT staff combine their extensive knowledge, best-in-class methods and the latest technology to address and fix all of your information technology issues and needs.
On-site Managed IT Services Support
If your problem can’t be addressed and resolved remotely by our team, we also offer full emergency and scheduled on-site technical support for all of your IT needs.
Backup / Disaster Recovery
Robust backup solutions act as a safety net ensuring that vital data copies are securely stored and easily accessible for recovery purposes.
You Run Your Business,
We've got your IT Covered
Our managed IT services have a proven track record of keeping our clients’ businesses safe and secure by proactively addressing their day-to-day needs and solving their most challenging issues. We’ve learned a thing or two along the way by serving customers across a wide variety of industries and verticals, as well as each customer’s unique environment. Leveraging this gained knowledge in combination with our highly skilled technical staff and depth of resources results in success for your business through our effective, quick and reliable support.
In addition, continuous improvement is a part of our normal process. We listen to and welcome your comments, feedback and suggestions and collaborate with our own team each day to establish best practices in each functional area. After the successful resolution of each ticket or support request, you’ll have the opportunity to evaluate and rate our performance. We want to make sure you are consistently and fully satisfied with the exceptional level of service we provide for your business.